Your questions answered

What sessions do you offer?

I provide 1-to-1 coaching, junior sessions, and group sessions for all ages and abilities, each tailored to the player’s goals and confidence level. You can find more details on the coaching sessions page.

What are your coaching qualifications?

I’m Level 2 Badminton Coach listed on the Badminton England coaching register, with a First Class degree in Sports & Exercise Science and a Level 3 Personal Trainer qualification.

I hold an enhanced DBS check, up‑to‑date safeguarding certification, and full Badminton England insurance, ensuring every session is delivered safely, responsibly, and to the highest professional standard.

My badminton coaching certification can be viewed here Certificates

 

What makes your coaching different?

I’ve coached a wide range of players — from beginner juniors and county‑level players to university squads — and even supported the preparation of the GB Para‑Badminton team ahead of the Tokyo Paralympics.

My experience goes far beyond traditional coaching. I worked courtside as a Senior Systems Operator on the Badminton World Federation World Tour with Hawk‑Eye. That exposure to world‑class players' movement, decision‑making, and matchplay gives me a unique perspective that I bring into every session.

Do you coach complete beginners?

Yes. Sessions are designed to build confidence, technique, and enjoyment from the very first hit. I cater to all levels, ensuring a welcoming and productive environment for everyone.

Do you offer junior sessions?

I have dedicated junior sessions designed to introduce young players to badminton in a fun and engaging way, focusing on fundamental skills and teamwork. More information can be found on the junior sessions page.

How do I book a session?

You can easily book your preferred session by giving me a ring or sending me an email. 

Where are the sessions held?
Sessions are primarily held in Chippenham, Wiltshire. Specific venue details will be provided upon booking or can be discussed by contacting me directly.

What should I bring to a session?
Please bring comfortable athletic wear, suitable indoor court shoes, your badminton racket (if you have one), and a water bottle. If you don't have a racket, please let me know in advance.

What is your cancellation policy?

I require 24 hours notice for cancellations to avoid being charged. Please contact me as soon as possible if you need to reschedule.

Do you offer discounts for block bookings?

Yes, I offer discounted rates for booking multiple sessions in advance. Please enquire about my package deals when you contact me.

Can I try a session before committing to a package?

Absolutely! I offer introductory sessions for new players. Please get in touch to arrange your first lesson. 

Do you have a privacy policy?

I do! At Joe Hulbert Badminton Coach, we are committed to protecting and respecting your privacy. The privacy policy can be found below, or as a sub-menu under FAQs

Privacy Policy

Effective Date: 1 January 2026
Last Updated: 24 June  2026

Privacy Policy for Joe Hulbert Badminton Coach

At Joe Hulbert Badminton Coach, we are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our badminton coaching services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable UK data protection legislation and guidance in force as of 2025.

  1. Who We Are

Data Controller:
Joe Hulbert Badminton Coach
Email:coaching@joehulbertbadminton.co.uk
Telephone: 07739 912707

For the purposes of UK data protection law, Joe Hulbert Badminton Coach is the Data Controller responsible for your personal data.

  1. Personal Information We Collect

We may collect and process the following information:

  • Full name
  • Email address
  • Telephone number
  • Postal address
  • Emergency contact details
  • Attendance and coaching records
  • Payment and billing information
  • Relevant medical or health information required to ensure safe participation in coaching activities
  • Photographs and video recordings where consent has been provided
  • Any information provided through enquiries, registration forms, or correspondence

For participants under 18 years of age, information may be provided by a parent or legal guardian.

  1. How We Use Your Information

We use personal information for the following purposes:

  • Providing badminton coaching services
  • Managing lesson bookings and attendance
  • Communicating coaching schedules, changes, and events
  • Processing payments and maintaining financial records
  • Ensuring participant health, safety, and welfare
  • Responding to enquiries and requests
  • Meeting legal, safeguarding, insurance, and regulatory obligations
  • Improving coaching services
  • Marketing activities where consent has been obtained

We will only process personal data where we have a lawful basis to do so.

  1. Lawful Bases for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Contract

To provide coaching services requested by you.

Legal Obligation

To comply with legal, accounting, safeguarding, and regulatory requirements.

Legitimate Interests

To effectively manage and administer our coaching activities and business operations.

Consent

For:

  • Photographs and videos
  • Marketing communications
  • Certain health-related information where required

Where we rely on your consent, you have the right to withdraw that consent at any time.

Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.

To withdraw consent, please contact us using the details provided in this Privacy Policy.

  1. Health and Special Category Data

We may collect limited health information where necessary to ensure your safe participation in badminton coaching activities.

This information will only be used for health, safety, safeguarding, and welfare purposes and will be accessed only by those who need the information to carry out those responsibilities.

We will process such information in accordance with UK GDPR requirements relating to special category personal data.

  1. Photographs, Videos and Marketing

From time to time, photographs or videos may be taken during coaching sessions, events, or competitions.

We will only use identifiable photographs or videos for marketing, promotional, website, or social media purposes where appropriate consent has been obtained.

You may withdraw your consent for future use of photographs, videos, newsletters, marketing communications, or social media content at any time.

  1. Sharing Your Information

We do not sell personal information.

We may share personal information where necessary with:

  • Payment providers
  • Professional advisers, accountants, or insurers
  • Sports facilities used for coaching activities
  • Governing bodies and safeguarding organisations
  • Emergency services where required
  • Law enforcement agencies or regulators where legally required

All third parties receiving personal information are expected to handle it securely and lawfully.

  1. Data Retention

We will retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, insurance, safeguarding, and regulatory requirements.

When personal information is no longer required, it will be securely deleted, anonymised, or destroyed.

  1. Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or destruction.

While we strive to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

  1. Your Rights

Under UK GDPR, you have the following rights:

  • The right to be informed about how your personal data is used
  • The right of access to your personal data
  • The right to rectification of inaccurate information
  • The right to erasure ("right to be forgotten") where applicable
  • The right to restrict processing
  • The right to data portability where applicable
  • The right to object to processing based on legitimate interests
  • Rights relating to automated decision-making and profiling where applicable
  • The right to withdraw consent at any time where processing is based on consent

You may exercise any of these rights by contacting us using the details provided in this Privacy Policy.

  1. Complaints

If you have concerns about how your personal information is handled, please contact us first so that we can attempt to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection matters.

Website: https://ico.org.uk

  1. Children's Privacy

Where coaching services are provided to children under the age of 18, we will take additional steps to protect their personal information.

Parents or guardians may exercise privacy rights on behalf of their children where appropriate.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, coaching practices, or business operations.

Any changes will be published on this website and the updated version will include a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your data protection rights, please contact:

Joe Hulbert Badminton Coach
Email: coaching@joehulbertbadminton.co.uk
Telephone: 07739 912707

For the purposes of UK data protection law, Joe Hulbert Badminton Coach is the Data Controller responsible for your personal data.

This Privacy Policy takes effect on 1 January 2026.

 

Ready to hit the court?

If you have more questions or are ready to elevate your game, don't hesitate to reach out. I'm here to help you achieve your badminton goals with expert coaching and personalised support.